Not all Shaw packages, services and hardware are available in all regions.

I realize that everybody does different things online, but I have never had an issue with my Hitron modem. EDIT: Not sure why my post was moved to this thread, I can log in to the XB6 just fine. If you're fine with putting out $200 for a router for more customization and increased performance, I would suggest doing that instead.

Each Internet plan will receive a free ongoing modem rental, model type will depend on the level of service.

(Remember, the procedure will also reset the Wi-Fi password.) ‎01-02-2020 - edited Ultra-reliable. 9 Connection speeds may vary based on modem equipment, client device capability, building wiring, internet traffic and environmental conditions.

That will hopefully prevent any issues where band steering is attempting to control the band that a particular device is running on, while you're connecting to, or already connected to the router, which is located somewhere else in the home. RogersZia. 02:21 PM

I'd set the 5 Ghz bandwidth to 20 Mhz to give you a wider choice of individual channels.

Your router probably has this capability which can give you better range and throughput. The Puma7 does have a considerable improvement over the latter however due to it being a Puma will still have some issues although not as apparent.

Power your life with the best WiFi experience. may or may not allow you to connect, depending your modem's firmware. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. With Fibre+ WiFi Pods, you can eliminate dead spots and extend coverage, so no garage or basement gets left behind. As instructed I tried Username:"admin" and Password:"password". 05:29 PM, @Nathair  According to this article the default credentials that Rogers uses are: Admin and password. The goal of the Rogers Community is to help you find answers on everything Rogers. This will run a full factory reset on the modem.

We do provide services in your area. An upfront payment equivalent to your first months’ charges, including tax, may be required.

Otherwise, a monthly rental fee of $5 per month per BlueCurve TV Player will apply. Network Security helps protect connected devices, however you are ultimately responsible for the security of the devices you connect to, the content accessed from and the data transmitted on the Internet.

This time I just kept holding it down; I did not release the reset button until I saw the LED on the modem turn orange. How are your speeds when connected via ethernet? One problem with the modem as noted by @-G- is the presence of no name SSIDs transmitted by the modem when the modem is in Bridge mode. Using your own router will allow you to do that. Yes I'm running modern router hardware. Set up profiles and assign devices. I'll be taking my old Hitron to the cottage for my seasonal 75Mbps service. - edited Network Security is only available to customers with a Shaw BlueCurve Gateway modem. Welcome to Shaw.

All Shaw services are subject to our. Pause WiFi? If the network names and passphrases are different for the router, you would have to reconnect the set top boxes.

if you're in an apt.

moved to the house, got full speed with the XB6 I just plugged my Hitron back in, got full speed still, Shaw 150 btw. New comments cannot be posted and votes cannot be cast, News and questions about Shaw products and services.

By using our Services or clicking I agree, you agree to our use of cookies. Those cannot be disabled by the end user. Incorrect password for admin. Look around and discover what we can do for you. 11:55 AM You'll also need to input your Wi-Fi network name and password during the setup, so you should make sure that you have your current credentials written down in advance as well. Press question mark to learn the rest of the keyboard shortcuts. How can I get access to the login page for the modem? Note that the access point is in my office so I do have my PC/printer and another couple devices plugged in there. Use the paperclip to press the button inside the hole but hold the button down for a full ten seconds this time. Smart phones. Need to extend your network? If you want to use the router as a wifi access point, turn off the firewall and DHCP server only.

However, I think that you will be better off powering down the C9 and replacing it with a $25 8-port Gigabit Ethernet desktop switch, and using that to provide network connectivity for the wired devices in your office. A bit of a follow-up, the Rogers tech also provided me with a switch at the modem in the basement since I have a couple devices wired down there.

As a new customer, you may see different prices, terms and promotions unavailable to existing customers.

If you want to use the modem in Gateway mode, running the network, and use the router as a switch, simply turn off the router firewall and DHCP server and wifi. ‎10-24-2019

Download the BlueCurve Home app, Discover the power to unite all your devices. I think you'll see the problem isn't the Hitron.

Solved! Another problem with the modem is that you can't set the DNS IP addresses. The solution at this time is toswitch to Gateway mode, enable Dynamic Frequency Selection (DFS) in the modem's wifi controls and set the 5 Ghz channel to some DFS channel above channel 44 and below channel149. So I just received the bluecurve modem as part of a deal I got recently (more speed for less money). I'm with everyone else here, theres something else wrong not the modem. I got Ignite installed a week or two ago and have been really impressed with it. Hell I've even switched between two different sets of hardware (TP-link and MikroTik if you wanted to know) give similar results. Bring together high-speed Internet plus the best entertainment, including up to 300 Mbps downloads, 10 antennas (2 for 2.4 GHz and 8 for 5 Ghz), 1 Introductory offers apply to new customers only. Price shown does not include tax.

08:24 PM - edited I'd still keep it around just in case you should need it some day.). You may not resell any Shaw services. but since you posted this, then abandoned the thread and gave absolutely no specifics as to the speed seen, what kind of network you have , or anything else. I personally didn't had any issues with the modem, however a lot of people have issues with gaming, VOIP, and VPN connections due to packet loss and the overall PUMA chipset issues. Ultra-secure. , locate the same pinhole on the back of your modem. If you had any problems, you would have to the modem to Gateway mode for troubleshooting purposes with Rogers techs. 09:28 PM It's not mandatory but it gives you a safety net if you can't establish a wireless connection for whatever reason. ‎12-09-2019

Price shown does not include tax.

17 Crave and all associated logos are trademarks of Bell Media Inc. HBO and related service marks are the property of Home Box Office, Inc., used under license. ‎12-09-2019

Not all Shaw packages, services and hardware are available in all regions. If you're near an airport weather radar, which overlaps with the DFS channels, the modem will change channels on its own to another channel.

- last edited on After that when i re-connected to the default wifi and opened I was now treated to a first time setup screen instead of a login screen. You may not resell any Shaw services. Even with all your devices connected, your network can handle it all. A $50 Tech Connect installation fee may be applied for all TV, Internet and Phone services and hardware. Certain 2-year ValuePlans may have lower minimum service levels based on your starting services. I have an xb6. Re: the poor connection issue that you had with you set-top box, yeah, that can happen when you reset your network; the STB may try to reconnect before the Wi-Fi mesh is fully initialized and does not connect to the optimal AP because it is not up and running yet. 32 Certain BlueCurve features are only available in select regions. The home network management, content filtering, parental controls, Internet/WiFi access controls, network security, and other related network management tools included in BlueCurve Network Security are not guaranteed and may experience disruption, inaccurate or inconsistent results, and other limitations impacting performance. I'm ready to leave 150 for dialup thanks to the Hitron POS. Thanks, I did have a 5-port gigabit switch and I have powered down the C9 for now. I'd set the 5 Ghz bandwidth to 20 Mhz to give you a wider choice of individual channels. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 28 Shaw BlueCurve Gateway includes an 8x8 antenna configuration supporting a maximum theoretical throughput of 8.6Gbps compared to Telus Boost Wi-Fi which includes a 4x4 antenna configuration capable of a maximum theoretical throughput of 1.7Gbps.

Shaw froze the cost of the now Internet 300 at $88/month (a loyalty promotion they gave me last year) and sent a tech out with the new XB6 modem, now being marketed as the Shaw BlueCurve Gateway. If you should ever run into this problem, temporarily set up your C9 with the same WiFi security settings and establish the initial connection using the C9. Equipment not purchased by you must be returned to Shaw if any of your services are cancelled. It says your internet access is blocked. Need to check who’s online past bedtime? I saw the modem reset and sure enough my wifi settings were reset however still no luck on the password. Feel the speed of our Fibre+ network with up to 300 Mbps downloads9, 15 Mbps uploads9 and unlimited data.

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